Customer Service

We are dedicated to maintaining the integrity of your new homes and communities to the highest standard. To submit a warranty request, please fill out the form on this page.

If you believe the lack of immediate action in response to your situation could result in further damage, please follow the below protocol:

For emergencies that occur during normal business hours:

Monday-Friday 8 a.m. to 5 p.m., call our office at (408) 292-7841

For emergencies that occur after the normal hours:

Please follow the procedures outlined in the warranty manual you received during your orientation walk through.

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