Why do we have so many inspections during the year?

Why do we have so many inspections during the year?

The inspections are usually from government agencies that help fund Core Builders’s affordable housing programs. They want to make sure the buildings they finance are safe for tenants. Core Builders also inspects all of its units once a year in order to be prepared for the additional inspections.

What happens when something needs to be repaired?

Contact maintenance as soon as possible so small repairs don’t become big problems. If it is not an emergency, email helpdesk@corebuildersgc.co or file a ticket by selecting Request Maintenance.  Be sure to leave your name, apartment number and building name, telephone number, information about your issue and if you do or do not provide permission to enter...

How long before the item I report is repaired?

Typically we try to complete repairs within a 14 day period.  Occasionally outside vendors must perform the repair or we may need to order parts which may increase the time for repairs.  Providing permission to enter your apartment when you are not home may help for a faster repair.

Why does it cost so much to get apartment keys replaced?

Your building and apartment keys are part of a Mastered Key System.  Replacing keys in this system requires a locksmith service. There is a fee plus the cost of the key(s) for each request.

I lost power or need to reset the circuit breaker

A circuit breaker provides protection by stopping the flow of electricity if an overload or fault occurs. When an electrical fault occurs or the load on your circuit becomes too great, the breaker on that circuit trips and interrupts the flow of current to that circuit. A tripped circuit breaker is still sometimes referred to...

I lost power to the bathroom, kitchen, or outside

A GFCI (Ground Fault Circuit Interrupter) outlet is a device that adds a greater level of safety by reducing the risk of electric shock in locations such as bathrooms, kitchens, laundry rooms and outdoors.  A GFCI outlet may be wired in a branch circuit, which means other outlets and electrical devices may share the same...

No Heat for Systems Using Electric Heat

Before calling in your problem or making a work order request, please check the below possible options: Check that a fuse hasn’t blown or that the circuit breaker hasn’t tripped. Replace with the appropriate fuse or reset the circuit breaker. Check that your thermostat is on, heat is selected, and set at a temperature that...

My Air Conditioning Is Not Working

Before calling in your problem or making a work order request, please check the below possible options: Check that a fuse hasn’t blown or that the circuit breaker hasn’t tripped. Replace with the appropriate fuse or reset the circuit breaker. Check the furnace filter. If the filter is dirty it needs to be replaced. Check...

Smoke Detector FAQs

All properties have smoke detectors. Properties with gas burning appliances, a fireplace, or an attached garage should have a CO/Smoke combo. They are usually clearly labeled if they detect carbon monoxide as well as smoke/fire. Smoke detectors have 2 alarms that mean different things: Beep/chirp approximately 2-3 times every 5 minutes most of the time...

We Have Ants/Roaches/Spiders or Other Pests

Per your maintenance agreement, treatment of household pests is the property management/tenant’s responsibility. One way to minimize the possibility of pests is to keep a tidy home. Homes that are not so tidy, offer a food source as well as shelter for many pests. So if you discover any pests, your first step would be...

No Heat for Systems Using Gas Heat

Before calling in your problem or making a work order request, please check the below possible options: Check that a fuse hasn’t blown or that the circuit breaker hasn’t tripped. Replace with the appropriate fuse or reset the circuit breaker. In or around most furnaces there is what looks like a light switch. This operates...

What If I Don’t Have Hot Water?

Check that a fuse hasn’t blown or that the circuit breaker hasn’t tripped. Replace with the appropriate fuse or reset the circuit breaker. Some properties also have Hydronic Furnaces. This means the heat comes from the hot water in your water heater. To be sure the hot water is getting to the furnace check the...

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